Welcome to the patient portal powered by Valley Gastroenterology. By signing up to see your electronic medical record online, you now have 24-hour access to your health information. You also have the ability to message and communicate with your care team whenever it is most convenient for you.
The purpose of this portal is not to seek or provide care advice. If you have any concerns regarding signs or symptoms you may be experiencing, please call our office at 922-2055 to speak with a nurse. If you message the office with symptoms, we cannot guarantee that we will get back to you in a timely manner. For any serious signs or symptoms, please call the office to assure that we will respond to your symptoms in a timely manner.
After hours, if you have an urgent matter that cannot wait until we open the next business day, you can call and speak to the Doctor on call. In emergency situations, please call 911. If you have a non-urgent issue, please leave a detailed voicemail message at 922-2055, and we will call you back the next business day.
We hope the patient portal will be a valuable tool for you, and we look forward to partnering with you in your care.
You may call our Patient Portal Help Desk (509) 866-7070 with any technical issues or questions.
FOR ALL MEDICAL EMERGENCIES, IMMEDIATELY DIAL 911.
By agreeing to these terms and conditions, you acknowledge that you are requesting we1 release your medical information to you electronically, including certain labs and other test results, using this patient portal service. You also acknowledge that we are granting you access to your medical information, and providing you with the ability to communicate with your health care team concerning your medical information through this patient portal.
Your Medical Record
As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including but not limited to the results of all tests, procedures and therapies. All electronic medical record information is subject to all state and federal statutes governing the security and confidentiality of medical records.
Please keep in mind that the medical information presented through the patient portal does not include all of the medical information available in your permanent medical record. The posting of your medical information is limited by this service and further at the discretion of your provider(s). Moreover, be advised that the information you communicate through the patient portal service may not be incorporated into your permanent medical record.
If you use this service, you may receive messages, test results and other communications delivered via the patient portal. Accordingly, your provider(s) will not send duplicate written reports of this information, unless you specifically request a written report.
Before signing up for the patient portal, you should understand that the medical information may include medical information you consider very personal including, but not limited to, information about sexually transmitted and other communicable diseases, drug and alcohol abuse, HIV/AIDS, and mental health services.
You should also understand that your messages sent via the patient portal may not be delivered directly to a specific individual and may be routed to appropriate members of your provider’s staff for processing and response.
By using the patient portal, you agree to be bound by these Terms and Conditions. You understand that these Terms and Conditions may be modified from time to time. You agree that it is your responsibility to review the Terms and Conditions and that your use shall represent your agreement to be bound by the Terms and Conditions existing at the time of your use.
You agree that you are solely responsible for your use of the patient portal. You agree that you will not utilize the patient portal service to communicate offensive, hateful, defamatory, harassing, or discriminatory speech. You should not share your portal access with others. Special care should be taken with any information that you print out of the patient portal.
You acknowledge that the patient portal is a service offering afforded to you and you agree that Valley Gastroenterology is not obligated to offer this service to you and that your ability to access and/or use the patient portal may be terminated for any reason, including violation of these Terms and Conditions. You can discontinue your use of your account at any time by contacting Valley Gastroenterology.
Site Access and Licenses
You are granted a limited, revocable license to make personal use only of the patient portal via this website and the associated services in accordance with these Terms and Conditions. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale or other commercial use of the website and the associated services, making any derivative of the website or the associated services, the collection and use of user email addresses or other user information, including, without limitation, health information or any data extraction or data mining whatsoever.
This website uses information security safeguards and protections. However, no system can perfectly guard against risks of intentional intrusion or inadvertent disclosure of information. Information will be transmitted over a medium that is beyond our control. YOU HEREBY EXPRESSLY ASSUME THE SOLE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF THIS SERVICE. Once the information is received by us, your medical information will be treated as confidential and given the same protection that all other medical records are given.
It is extremely important that you keep your patient portal user ID and password in a secure location and completely confidential. It is your responsibility to prevent disclosure of your temporary access code and password and to change your password and password hint if you feel that your security has been compromised. We shall not be liable for any damages that results from your failure to keep your password secure. You can change your password and password hint online at any time.
This website and the content contained herein and therein are provided on an "As Is" basis. We make no representations or warranties of any kind express or implied as to the operation of the website. To the fullest extent permissible by applicable law, we disclaim all warranties, express, or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and/or infringement.
Limitation of Liability
Some of the material on the website is provided by third parties and we shall not be held responsible for any such third-party material. We disclaim any responsibility for or liability related to such third-party material. Any questions complaints or claims related to any product should be directed to the appropriate third party.
Limited English Proficiency
At this time, the electronic information in online medical records via our patient portal service is not available in non-English formats.
1For purposes of these Terms and Conditions, “us”, “we” and “our” refers to Valley Gastroenterology. “Your provider(s)” refers to the specific provider(s) offering the patient portal service with whom you maintain a treatment relationship.